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FAQs

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Q: DO YOU OFFER RETURNS OR EXCHANGES?
A:  Yes, we offer 30 business day returns on all items. To read our full Returns Policy CLICK HERE.
Q: HOW CAN I USE A COUPON?
A:  When you’re ready to checkout and are looking at the items in your cart, please go to PROCEED TO CHECKOUT. You will then have the option to add your discount code or promo code to your order. Please note, only one discount code can be redeemed per order.
Q: WILL I HAVE TO PAY FOR CUSTOMS & DUTIES?
A: We ship from USA, so if you’re an international customer you are responsible for customs & duties within your own country. For further information, we recommend contacting your local customs office. we  are legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
Q: WHAT CURRENCY IS USED ONLINE?
A: You can choose the currency you want to pay - we charge in US dollars, euros, and GBP
Q: WHAT CAN I DO IF MY COUPON CODE ISN'T WORKING?
A: Quopon code are case sensitive so please check your caps lock. If you are still having trouble applying your promo code, please contact our customer care team here.
Q: HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
A:

Your order will be dispatched same business day if placed before 12pm AEST or the next business day if placed after 12pm AEST.

Q: HOW CAN I TRACK MY ITEM?
A: Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order.
Q: WHAT PAYMENT METHODS DO YOU ACCEPT?
A:

We are currently accepting the below methods as payment:

  • Visa 

  • Mastercard

  • Amex

  • Paypal

 

 

 

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Contact Info

  •   100% Shopping Online 42189 WINCHESTER RD. Suite E1000 Temecula, CA 92590 USA
  •   yes@yesindeed.shop
  •   We usually respond within 4 hours